We do not use any ingredients containing gluten in our products and source only certified gluten-free grains. We are very diligent about preventing possible cross-contamination, but if you are highly sensitive to gluten it is important to note that at this time we produce our meals in a shared facility. In the future, we hope to have a dedicated gluten-free production space.
Not yet, but it is our sincere hope that all of our ingredients will be 100% organic in the future. Currently we source as many organic ingredients as we can while also trying to keep in mind the price of our meals. As we grow we will be able to purchase ingredients in larger quantities at lower costs and are committed to transitioning as many ingredients to organic as possible.
We use high quality, minimally processed, clean ingredients in our meals and do not add any preservatives, shelf stabilizers, or artificial ingredients. Some of the ingredients we use, such as freeze dried fruit, are very sensitive to moisture. To ensure our meals stay fresh we add a food-safe desiccant packet. The packet contains beads of non-toxic silica gel which have microscopic pores that attract and trap moisture. Please discard the freshness packet before preparing and enjoying your meal.
We are a very small team, working hard to keep up with the demand for our meals. We apologize if what you want to order is not available at the moment. Please check the store on Friday after 10 AM PST, which is when we update our inventory to reflect what was made during the week.
Backcountry Staples has continued to be an exciting and sometimes overwhelming learning opportunity for me. I thought the idea of allowing Early Supporter's to earn points that down the road would result in life-time discount codes was a novel, creative way to say thank you. As I've dug into the finances of making Backcountry Staples viable long-term, the old adage that 'Nothing is Free' has sunk in. Providing life-time discount codes means that I would need to charge more for each breakfast, in effect canceling out the benefit of a discount.
Over the past few months, I've refined my concept for Backcountry Staples and want to be able to provide each and every customer with the best adventure-ready meals at a reasonable price. I also want to be able to focus on giving back to the outdoors community by donating 3% of every sale to a partner non-profit that protects and cares for wild places.
Another factor that weighed into my decision was the advice of mentors. It was hard to hear, because I conceptually loved the idea for the Early Supporter's program, but all of my mentors told me it was a bad idea for a variety of reasons related to doing what long term will serve customers the best. Talking to other small business owners has helped me realize that there are lots of ways to say thank you, which you'll certainly see me doing.
I hope this makes sense and I appreciate your understanding! I recognize that I was overly ambitious in putting the rewards program out there and apologize for the confusion.
-JC Coughlin, Owner